A patient and family-centered quality management model in intensive care

  • Ingrid Tatiana Rojas-Ruiz Universidad Nacional de Colombia

Abstract

This paper is focused on the development of a proposal for implementing a quality management model with the central axis being a patient and family-centered care process in the intensive care unit. Expert recommendations and best practices developed by different certification initiatives for reaching high standards of quality have been gathered to solve the users’ needs, considering their preferences and service expectations.

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Author Biography

Ingrid Tatiana Rojas-Ruiz, Universidad Nacional de Colombia

Enfermera, especialista en Auditoria y calidad en salud, especialista en epidemiologia, magister en epidemiologia

Published
2023-03-09
How to Cite
Rojas-Ruiz, I. T. (2023). A patient and family-centered quality management model in intensive care. Acta Medica Colombiana, 48(3). https://doi.org/10.36104/amc.2023.2619
Section
Medical Education and Practice